Shipping Policy

When can I expect to receive my shipment?

Personalization Timeline: Please note that personalized products may require an additional 10-15 days for customization before they are shipped.

Shipping Information: All orders are processed and shipped from our warehouse within 5 business days of the order being placed. Once shipped, your order will arrive within 10-20 business days, depending on the carrier's availability and your location. We apologize for any delays that may occur due to customs clearance, inspections, or transportation issues caused by the carrier service.

How can I track my order?

You will receive a tracking number in your Shipping Confirmation email. Use this number to track your order at www.17track.net.

What are your shipping rates?

We offer a fixed shipping rate of $5.99 USD to all destinations worldwide.

Which countries do you ship to?

We currently ship worldwide. If your country is not supported by our logistics, we will notify you promptly and make the necessary adjustments to your order. For more information about our shipping destinations, please contact us at support@zaratreasures.com.

How can I change my shipping address?

You can change your shipping address on or before 11:00 PM (PDT, -7 GMT) on the same day you place your order. Please contact us at support@zaratreasures.com to request changes.

Can I deliver to an address other than my billing address?

Yes, you can choose to ship to a different address.

How is my order shipped?

Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.